Discussion:
Can't get Epson Perfection 1650 working on new Win-2K computer
(too old to reply)
Scan Man
2004-01-02 23:17:52 UTC
Permalink
I've installed and re-installed and de-installed for hours and haven't
gotten this thing to work.

Specifics:

Scanner: Epson Perfection 1650 (photo I think). 2 years old?
OS: Windows 2000 pro. (SP4, fully updated/patched)
Computer: Gigabyte GA-8KNXP motherboard (flashed most recent bios)
USB: 8 usb ports (2.0 / 1.1) Intel chip-set
Twain driver: Tried several versions (5.0/5.5/5.71).

- At one point all usb devices were un-installed and their drivers
removed prior to Twain installation
- Twain was installed before scanner connected to USB port
- Twain was un-installed prior to each re-install attempt. Registry
was scanned for all occurrances of "Twain" and almost all of them
were deleted.
- Twain_32 directory (in c:\winnt I think) could not be removed
(message said it was in-use or shared, but I'll be damned if
I knew who or what was using it).
- When first connected, Windows sez "found new device - installing
1650 scanner - etc".
- After scanner discovery, hardware list shows the scanner under
imaging devices (or some-such catagory). No exclamation mark.
Properties says scanner is working properly.
- Epson control panel (or what-ever it's called) has 8 different
scanning options (scan-to-email, scan-to-file, etc). Each and
every one of them fails soon after selection. For example,
scan-to-file gives an error that goes something like another
program is currently using the scanner.
- I've read something about disabling ACPI but I dont' seem to
have that option on my motherboard bios setup, and it goes
on to say that disabling ACPI is something you can't do on
Win-2k (you have to re-install the OS - jeeze).
- Another app that comes on CD with the scanner (I think it was
some Adobe scanning program) also gives same sort of error.
- USB ports seem to work (Creative web-cam and Pro-9 smart-card
interface unit work fine).
- The scanner works when connected to a win-98 computer (epson
control panel software works, scanning app works fine, etc)

The problem must be the twain thing, or ACPI, or something wrong with
the "twain_32/twain32" directory. Also, yes I am logged onto the
machine as administrator (actually, on this machine I have disabled
logon requirement but I *think* I am still the admin user in this
case). Can someone help me out here? (please post any replies -
thanx)
AS
2004-01-03 09:55:23 UTC
Permalink
Did you try to install the latest twain driver frm Epson, or the one came
with the scanner?
Post by Scan Man
I've installed and re-installed and de-installed for hours and haven't
gotten this thing to work.
Scanner: Epson Perfection 1650 (photo I think). 2 years old?
Scan Man
2004-01-03 14:48:01 UTC
Permalink
Post by AS
Did you try to install the latest twain driver frm Epson, or the
one came with the scanner?
Both.

The newest driver (numerically speaking) I could find anywhere was
from Epson's UK web site (epson.co.uk) and is version 5.7f from this
link:

ftp://ftp.epson-europe.com/pub/drivers/scanner/perf1650p/en/perf1650p_win_5.7f_en.exe
AS
2004-01-03 23:15:59 UTC
Permalink
The problem is strange than. Haven't you any conflicts between installed
devices? If there're, I would try to uninstall the conflicting ones, restart
PC, win should find them again.

Try t ocheck in BIOS, if usb2 is enabled. I noticed on some recent mobos
things don't work right, if usb is set 1.1, and it's set by default (don't
ask me why).

By the way, is it a clean installation of windows?
Post by Scan Man
Post by AS
Did you try to install the latest twain driver frm Epson, or the
one came with the scanner?
Both.
The newest driver (numerically speaking) I could find anywhere was
from Epson's UK web site (epson.co.uk) and is version 5.7f from this
ftp://ftp.epson-europe.com/pub/drivers/scanner/perf1650p/en/perf1650p_win_5.7f_en.exe
Dr. HST
2004-11-29 19:10:40 UTC
Permalink
I just logged on to this group to get a solution to the same problem.

Using XP Pro SP1 on a laptop, which is used as a workstation for editing
w/Avid XPro, not online, not a lot of stuff on there.

What's really odd is that I installed this scanner on this computer months
ago, used it once (just fine), and when I plugged it back in today I go the
hardware wizard. Ignored it, uninstalled, reinstalled, same problems as
you. The only thing that changed between when I last used it and today was
that I update the TWAIN. An uninstall/reinstall to the old TWAIN was
useless.
Post by AS
The problem is strange than. Haven't you any conflicts between installed
devices? If there're, I would try to uninstall the conflicting ones, restart
PC, win should find them again.
Try t ocheck in BIOS, if usb2 is enabled. I noticed on some recent mobos
things don't work right, if usb is set 1.1, and it's set by default (don't
ask me why).
By the way, is it a clean installation of windows?
Post by Scan Man
Post by AS
Did you try to install the latest twain driver frm Epson, or the
one came with the scanner?
Both.
The newest driver (numerically speaking) I could find anywhere was
from Epson's UK web site (epson.co.uk) and is version 5.7f from this
ftp://ftp.epson-europe.com/pub/drivers/scanner/perf1650p/en/perf1650p_win_5.7f_en.exe
lukeyan
2004-01-29 13:48:23 UTC
Permalink
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